My basic takeaways from this read are a few key points. First, creating physical models of abstract ideas allows us to "refine and communicate" difficult concepts. We can't fully understand how things will work or relate to each other without seeing a physical representation of those relationships. Second, our role as designers is to act as advocates or mediators for the audience, bridging the gap between them and the system. Additionally, well-designed communication objects must engage with their audience. When we make aesthetic choices in our designs—such as composition, text, symbols, and color—we need to ensure that these choices not only interact with the audience but also convey our intended meaning. As designers, we essentially create road maps or vessels that enable our designs to communicate effectively with our audience.
